Hotel Pollux, Zermatt ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920

Perfect

9.1

9.7

/10

4.7

4.5

“The hotel is perfectly located just a 2-minute walk from the train station, making everything incredibly accessible.”view full review

Hotel Pollux, a 4-star Zermatt hotel rated 9.0/10 on Booking.com, features a wellness area, three on-site restaurants, and a cozy bar. Its central location is 200 meters from the train station, making it accessible for guests arriving by rail.

Rooms & Facilities

Hotel Pollux offers 35 rooms with rustic elements and modern alpine design, accommodating various needs including family rooms and junior suites with Matterhorn views. Each room is equipped with a flat-screen TV, minibar, and complimentary WiFi.

Dining & Lounge

Dining options at Hotel Pollux include The Pinte, serving Swiss specialities like cheese fondue, the Arvenstube with international and Mediterranean cuisine, and the Vegistube, which features vegetarian and vegan dishes. Guests can also enjoy a cocktail or fine wine by the fireplace in the hotel bar.

Wellness & Recreation

The hotel provides a wellness area equipped with a Finnish sauna, steam bath, relaxation room, and hot tub. Recreational activities such as skiing are available nearby, with a free ski shuttle service and ski storage.

Business & Transportation

Hotel Pollux has a conference room suitable for events and meetings, complete with high-speed WiFi and necessary technological equipment. The hotel is about 5 minutes from the bus stop and various cable cars, including the Zermatt-Sunnegga funicular.

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Select your room type

Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

2 persons

345 sq. feet

1 King-size bed

Shower

Heating

room details

Small Single Room Gallery

2 persons

120 sq. feet

1 Single bed

Shower

Heating

room details

Double Room Balcony

2 persons

240 sq. feet

1 King-size bed

Heating

Bathtub

room details

Double Room Streetside

2 persons

220 sq. feet

1 King-size bed

Heating

room details

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Facilities

Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The complimentary breakfast was the best I've ever experienced, with made-to-order options and a beautiful view overlooking the downtown area.” view full review

Relaxing Spa Time

“I loved the spa's amenities; the saunas were incredibly refreshing, and they even opened early just for our group, making it a nice experience.” view full review

Lovely Room Decor

“Our cozy room had unique lighting above the bed and a nice balcony that provided a picturesque view across the rooftops.” view full review

Spacious Comfort

“Our room was clean and super spacious, making it a comfortable retreat after a long day of exploring.” view full review

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Ski storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Key access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Golf course

Services

Free shuttle service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services
Shoe shine service
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Game room

Spa & Leisure

Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room

Room features

Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920

Map view

Bahnhofstrasse 28, Zermatt, Switzerland, 3920

City landmarks

Landmark

The Matterhorn

1.3 mi

Landmark

Gorner Gorge

1.1 mi

Landmark

Sunnegga

1.6 mi

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.3 mi

Ski Area

Wolli park for beginners Sunnegga

1.2 mi

Theme Park

Forest Fun-Park Zermatt

4100 ft

Beach

Leisee

1.3 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

5200 ft

Garden

Ricola Herb Garden

1.3 mi

Garden

Dossen Glacier Garden

2.0 mi

Landmark

Zmutt Glacier

1.8 mi

Landmark

Zmutt

1.8 mi

Bridge

Hangebrucke

2.0 mi

Church

Kapelle Riffelberg "Bruder Klaus"

2.1 mi

Landmark

Kapelle Mutt

1.8 mi

Beach

Grunsee

2.2 mi

Nearby

Museum

Matterhorn Museum

1000 ft

Cemetery

Mountaineer's Cemetery

1200 ft

Church

St Peter's English Church

600 ft

Bridge

Photopoint Kirchbrucke bridge

1200 ft

Church

Parish Church of St. Mauritius

1300 ft

Bahnhofstrasse

Walk of Climb

800 ft

Stellisee 3920 Zermatt

Stellisee

200 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

800 ft

Hohbalmen

900 ft

Castor Mountain

900 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

1300 ft

Murmeli Brunnen

900 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

1000 ft

Denner Partner

1500 ft

Restaurants

Walliserkanne

200 ft

32 Bahnhofstrasse

Pizzeria Ristorante Molino

300 ft

Bahnhofstrasse 52 3920 Zermatt

Theodors Stuba Zermatt 1896

100 ft

Bahnhofstrasse 30

Restaurant Pinte

100 ft

Bahnhofstrasse 28 Hotel Pollux

Vegistube

100 ft

Bahnhofstrasse 28

Baeckerei

100 ft

Bahnhofstrasse 28

Swiss Chalet

300 ft

18 Bahnhofstrasse

China Garden

200 ft

Bahnhofstrasse 18

Derby

200 ft

22 Bahnhofstrasse

Bergrestaurant Hermetje

200 ft

Hermetje

Getting around

City Centre

Zermatt3 min · 700 ft

Airports

Sion Airport (SIR)116 min · 47.8 mi

Agno Airport (LUG)243 min · 100.5 mi

Train

Zermatt railway station4 min · 1000 ft

Train2 min · 400 ft

Bus

Bus stop18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Pollux serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Pollux

Reviews and Ratings

Feedback about Hotel Pollux from previous guests about their experience.

Review score

Based on 227 verified reviews

9.2/10

Perfect

97%

Recommend

Cleanliness

9.4/10

Comfort

9.3/10

Facilities

9.1/10

Free Wi-Fi

8.2/10

Location

9.6/10

Staff

9.5/10

Value for money

8.4/10

based on 227 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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